Frequently asked questions
Clear expectations help the work begin well.
Here are answers to common questions about fit, process, privacy-minded inquiries, and the services NEFF provides.
Still wondering?
Your question is welcome.
The free discovery call is designed to help clarify fit and next steps without pressure.
01What is coaching?+
Coaching is a collaborative, forward-focused process. It creates space to clarify what matters, consider options, strengthen practical skills, and take action. The client remains the decision-maker throughout the process.
02Is the discovery call free?+
Yes. The initial discovery call is free and can be scheduled directly through NEFF’s online appointment page.
03Who does NEFF work with?+
NEFF serves adults and emerging adults, parents and guardians seeking an appropriate pathway, and organizations such as colleges, workforce programs, agencies, and community partners. Services are available nationally.
04Can someone under 18 receive coaching?+
Potentially. A client under 18 requires an initial parent or guardian meeting and signed consent before coaching begins. A parent or guardian should make the first inquiry; minors should not share personal details through the public website.
05Are sessions virtual?+
Virtual sessions can be held through Google Meet. Current format and availability are confirmed during the inquiry process.
06Where are pricing and package details?+
Pricing, packages, session length, and inclusions are not published in the initial website version. Those details are discussed directly after fit and service needs are clarified.
07How do scheduling, forms, contracts, and payment work?+
The first conversation is scheduled through NEFF’s online appointment page. NEFF then uses its established workflow for forms, agreements, invoices, and Stripe payments as appropriate.
08Can an organization refer someone?+
Yes. Referral partners should begin through the organization inquiry path and avoid submitting sensitive participant information on the public website. NEFF will provide the appropriate secure next step.
09Does NEFF offer workshops or speaking?+
Yes. NEFF offers Group Coaching and Workshops as well as Speaking and Organizational Partnerships. Content and format are shaped around the audience and purpose.
010Is coaching therapy?+
No. Coaching does not diagnose or treat mental health conditions and is not therapy, crisis response, medical treatment, or legal advice. If another kind of support is needed, coaching may not be the appropriate service.
Your next step
Have a question specific to your situation?
Choose the inquiry path that fits your role, or schedule a free discovery call to clarify fit and next steps.
